A Personal Health Advocate (PHA) is your very own healthcare expert
who is typically a registered nurse supported by medical directors, or a highly
trained benefits and claims specialist. Your PHA carefully listens, evaluates your
problem and is your advocate in every sense. Your PHA knows your history inside
and out, goes to bat for you and stays with you through each step.
When you need help, you don't want an anonymous recording or endless call transfers.
You get a real person for real help.